Managed IT is the hallmark of our IT service offering and is fully customizable for your company. The purpose is to enable you to maximize your IT return on investment while minimizing the impact on your business. Our goal is to improve your experience with managed IT services in Austin and Central Texas.
Businesses are continually scrutinizing IT budgets – hence the reason they review managed services. Service quality and high-availability demands are at an all-time high. The Internet has revolutionized how businesses operate, allowing us the ability to proactively monitor, manage, troubleshoot, and perform maintenance to your critical network devices and services as well as predict potential failures before they occur.
Based on broad compatibility and a powerful alerting engine, Mission IT Services can manage any type of networking device (server, router, printer, etc.) and provide instantaneous alerts if any system exceeds the defined thresholds of normal operation. If any thresholds are exceeded, the built in alerting engine takes over and notifies the configured recipients of the abnormal condition.
Managed IT Advantages
- 24 hours / 7 days a week remote monitoring
- Helpdesk support
- Network administration
- Automated alerting and notifications
- Event, security, and system performance reports
- Capacity planning reports for informed IT purchases and budget decisions
- Minimize network and device downtime that causes lost productivity
- Vendor management
- Protect systems from security threats with patch management
Managed Service Agreements
IT systems have become essential to business. In addition viruses, hackers and other network risks feed on outdated computers and servers. Mission IT provides a form of complete care that is generally overlooked by other IT services companies. The Mission IT Managed Service Agreement provides protection against these threats, ongoing IT support, maintenance, monitoring, and optimizations to keep your business operating efficiently.
